Contact Us

If you need to contact North American Van Lines, use the links below to guide you to the proper area:

Request an Estimate:

  • To arrange for a free estimate on moving your household goods within North America, click here or contact us at 1.800.228.3091.
  • To arrange for a free estimate on moving your household goods internationally (outside North America), click here.

Customer Service:

Find an Agent:

To locate a North American agent near you, click here.

Track a Shipment:

To track the status of a shipment, click here.

Claims:

Canadian Moving Services Statement of Claim

North American Van Lines Canada Claims Department
Suite 350, 10403-172 Street
P.O. Box 639, Station Main
Edmonton, Alberta, Canada
T5J 2L3
Phone: 1.877.704.7470
E-mail: claims@navl.ca

US Moving Services Statement of Claim

Use the "US Moving Services Statement of Claim" to file a claim online for an intra-Texas move or contact us through e-mail at: US Claims Claims for intra-Texas moves must be filed within 90 days of delivery.
Complaints concerning the Household Goods Carrier's claim handling should be directed to the TXDOT's Motor Carrier Division 1-800-299-1700.  TXDOT MCR9188.

U.S. Moving Services Statement of Claim

northAmerican Claims Department
P.O. Box 988
Fort Wayne, IN 46801-0988
Phone: 260.429.2511 or 1.800.348.2111
E-mail: claims@navl.com


International Statement of Claim

northAmerican International Claims Department
Attn.: International Claims Dept.
700 Oakmont Lane
Chicago, IL 60559
Phone: 630.570.3516 or 1.800.944.8126
Fax: 630.570.3541
E-mail: insurance@naintl.com

Career Opportunities:

  • Click here to view the available career opportunities.
  • Click here to inquire about becoming an agent for North American Van Lines.

North American Safety Admin.:

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What our customers are saying about their move!

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By Ed I of Calgary, AB

Everyone I dealt with was so friendly. North American Van Lines showed alot of care and attention, it was great. North American Van Lines was able to accomodate me with any special request I had.