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What our customers say

They were so professional. They were cheerful and professional all the way through. They set expectations well. It was a beautiful experience.

Dickens S of Toronto, ON

The furniture was handled well. The loading and unloading was done on time. My items were handled with care. NorthAmerican Van Lines was very professional.

Sarah D of Burnaby, BC

The care and attentiveness of the whole crew. It was very professionally handled and we were extremely satisfied

Ted S of Surrey, BC
Start your free moving quote:

If you need to contact North American Van Lines, use the links below to guide you to the proper area:

Request an Estimate:

  • To arrange for a free estimate on moving your household goods within North America, click here or contact us at 1.800.228.3091.
  • To arrange for a free estimate on moving your household goods internationally (outside North America), click here

Customer Service:
  • For questions regarding your Canadian household goods shipment, contact CustomerService@navl.ca or call 1.866.628.5778
  • For questions regarding your U.S. household goods shipment, contact Customer.Service@navl.com or call 1.800.348.2111
  • For questions regarding your international household goods shipment, contact request@naintl.com or call 1.866.871.2520.
  • For questions regarding a claim, use the appropriate link below.
  • To view our privacy policy, click here
Find an Agent:
To locate a North American agent near you, click here.

Track a Shipment:
To track the status of a shipment, click here.

Claims:
Canadian Moving Services Statement of Claim

North American Van Lines Canada Claims Department
Suite 350, 10403-172 Street
P.O. Box 639, Station Main
Edmonton, Alberta, Canada
T5J 2L3
Phone: 1.877.704.7470
E-mail: claims@navl.ca

US Moving Services Statement of Claim
Use the "US Moving Services Statement of Claim" to file a claim online for an intra-Texas move or contact us through e-mail at: US Claims Claims for intra-Texas moves must be filed within 90 days of delivery.
Complaints concerning the Household Goods Carrier's claim handling should be directed to the TXDOT's Motor Carrier Division 1-800-299-1700.  TXDOT MCR9188.

U.S. Moving Services Statement of Claim
northAmerican Claims Department
P.O. Box 988
Fort Wayne, IN 46801-0988
Phone: 260.429.2511 or 1.800.348.2111
E-mail: claims@navl.com

International Statement of Claim
northAmerican International Claims Department
Attn.: International Claims Dept.
1 Parkview Plaza
Oakbrook Terrace, IL 60181
Phone: 630.570.3009 or 1.800.470.2851, Option 4
Fax: 630.570.3346
E-mail: insurance@naintl.com

Career Opportunities:
    Click here to view the available career opportunities.
    Click here to inquire about becoming an agent for North American Van Lines.

North American Safety Admin.:
   Click here to go to the web site.

Toronto Office:

North American Van Lines Canada - Toronto Office
5405 Eglinton Ave. W. Suite 114
Etobicoke, ON M9C5K6

What our Customers say:

The furniture was handled well. The loading and unloading was done on time. My items were handled with care. NorthAmerican Van Lines was very professional.

Sarah D of Burnaby, BC Read more testimonials
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What our customers say

The care and attentiveness of the whole crew. It was very professionally handled and we were extremely satisfied

Ted S of Surrey, BC

They were so professional. They were cheerful and professional all the way through. They set expectations well. It was a beautiful experience.

Dickens S of Toronto, ON

The furniture was handled well. The loading and unloading was done on time. My items were handled with care. NorthAmerican Van Lines was very professional.

Sarah D of Burnaby, BC
Let a reputable moving company, like North American, help you relieve the stress from moving. Call: 1-800-228-3092Click to call or dial 800-228-3092