Corporate Relocation: Claims Prevention


At North American Van Lines, we work tirelessly to ensure your belongings do not incur any damage or are lost while in our hands during corporate relocation. Sometimes, these instances of misfortune are unavoidable. However, with our innovative claims preventive methods, we can determine the most frequent causes of damage and loss, then come up with solutions to prevent their occurrence even more than before. We provide our customers with different forms of protection for their belongings as part of our corporate relocation services, including valuation coverage options.

The Protection Your Corporate Relocation Company Offers

When handling your shipment throughout a corporate relocation, we take the utmost precaution. We are constantly considering the safety and security of your belongings, from the packing and transportation to loading and unloading. Our professional movers, expert drivers and unmatched equipment standards all work together to prevent any damage or loss to your items.

Coverage options are in place to protect your assets should they incur any damage. At no extra charge, we offer basic liability to you. We encourage you opt for full valuation coverage as this is the bare minimum when it comes to coverage. With full valuation coverage, all of your items will be replaced or repaired at their full value.

Proactive Efforts Your Corporate Relocation Company Takes

Our top priority is customer satisfaction, and because of that, we take many steps to prevent damage from happening to your items. North American Van Lines uses "stretch wrap," heavy gauge plastic sheeting that protects upholstered and leather furniture from rips, spills and stains. This has eliminated the most commonly filed damage claim in the industry. Stretch-wrap is a standard procedure for North American Van Lines professionals, as well as the carpet cover. Our movers simply unroll an adhesive backed carpet protector over a customer's carpet, this protecting it against grime and dirt.

Yearly, we review the frequency of claims per each item, and then we choose the top claim culprits. Through careful studies, North American Van Lines comes up with new ways to prevent these instances. The results have then contributed to major improvements in customer satisfaction and have had a big impact on North American Van Lines' claims reductions.

If damage does occur, we will ensure the process of resolving claims is simple through quick, easy claim filing. Our customers can file claims online or request a paper copy of a claim form which will be mailed to them. North American Van Lines will then work to resolve claims expeditiously by offering cash settlements or repairs.

The Corporate Relocation Company Offering Full Protection

We will take many different measures to ensure that your move is fully protected through processes as stretch wrap and carpet covers to protect your possessions during a move. In the unlikely occurrence that items are lost or damaged, our valuation coverage options make sure that you are compensated accordingly. We pay attention to every move in order to correct any past mistakes to make sure they never occur again. By providing you with state-of-the-art claims prevention as a part of your corporate moving services, we are guaranteeing your successful and streamlined corporate relocation.